Photo by Tanja Pigott

City Manager

The City of Boiling Spring Lakes is seeking qualified applicants for the position of City Manager.  BSL is a fast-growing community in Brunswick County with approximately 7,200 residents.  The City Manager supervises 38 (budgeted) full-time and 10 part-time employees, a $4.6 million annual budget, and several ongoing important and exciting projects.  A full job description can be found below.  Successful candidates will have an undergraduate degree in public administration, business management, civil engineering, or related field and considerable municipal management experience.  A graduate degree in public administration or related field, ICMA certification, and experience with the FEMA Public Assistance Program is preferred.  Starting salary range is $90k-$135k DOQ.  Interested candidates should apply by sending a cover letter, resume, salary history, and 3 references by mail to City of Boiling Spring Lakes, ATTN: Human Resources, 9 E Boiling Spring Rd, Southport, NC 28461 or by email to  The City of Boiling Spring Lakes is an EOE.



Performs difficult management, professional, and administrative duties as the Chief Executive Officer (CEO) for the City.


An employee in this class plans, organizes, manages, directs, and implements the goals and objectives of the Board of Commissioners.  Services provided are accomplished through department heads who manage operational details.  Duties include short- and long-range planning, creating and articulating a vision of excellence for the organization, establishing human resource management systems that staff the organization with productive employees, budgetary direction and guidance, long range and capital improvement planning, overseeing financial management, overseeing operations of the City, and working closely with the Board of Commissioners on major initiatives and priorities. The employee serves as official Budget Officer for the organization but may delegate many of the details of budget development and administration.  The employee must utilize independent judgment and initiative in planning and directing the fiscal control system and human resource management systems and providing guidance to the Board of Commissioners in administrative matters.  Work is performed in accordance with established municipal finance procedures, local ordinances, and the North Carolina Statutes. Work is performed under the general direction of the Mayor and Board of Commissioners members and is evaluated through conferences, reports, records, the effectiveness services provided,  legal compliance with applicable statutes, and by public satisfaction with services provided.


Essential Duties and Tasks

  • Works with the Mayor and Board of Commissioners to develop consensus on a clear vision of the future of the community and the organization; coordinates and works with the Mayor and Board of Commissioners on planning and policy development to put this vision into effect for City services; develops agendas for Board of Commissioners meetings; and assures resources and supporting documentation for informed actions are present; keeps Mayor and Board of Commissioners informed on all issues that affect them and have significant effect on the City.
  • Manages the department heads and departments in City government; works with them to establish long- and short-range goals and assure effectiveness and efficiency of services provided; communicates organizational mission, vision and goals as established by elected officials and Manager and helps department heads enhance these goals and implement programs consistent with them.
  • Serves as budget developer for the City; balances budget, seeks innovative and creative methods of financing, and makes professional and reasonable recommendations for expenditures of City's funds; supervises the management of City resources including budget, facilities, equipment, technology, etc.; oversees grant development and administration.
  • Maintains accountability for the hiring, training, performance management, retention, and separation of all City employees; manages development and administration of a modern human resource management program for the City; ensures staffing of departments with qualified and highly productive employees; directs and monitors systems of employee communication, motivation, engagement, retention, reward, compensation, training and employee development and performance coaching and review to insure high levels of retention and performance excellence.
  • Provides and manages the provision of professional and technical advice to Board of Commissioners on policy, development and land use planning, and legal matters; researches and makes recommendations to Board of Commissioners on new programs, services, and initiatives; coordinate economic and business development policies and strategies.
  • Coordinates and works with department heads in assuring policies, laws, and ordinances are workable, enforced, and fairly and consistently implemented.
  • Oversees the operational management of public works for the City; ensures effective land use planning and development for the City to maximize natural resources; oversees the development and implementation of recreational and other leisure services, arts and quality of life facilities and programming; oversees programs and services to ensure the public safety of the community; ensures proper provision of water and sewer utilities for residents.   
  • Meets with and speaks with community groups, citizens, and other public agencies about specific programs, services, policies, and other issues as needed; responds in a timely fashion to citizen concerns and requests; establishes and maintains effective communications with media to keep citizens informed about the City's programs and progress.
  • Cooperates with other governmental units as necessary to provide professional and effective services to the citizens (State, transportation, county, neighboring cities, etc.); crafts and reviews inter-local agreements for various services.
  • Researches and recommends policies; implements administrative procedures as necessary to provide for consistency and guidance of staff and service management.
  • Demonstrates leadership and sound decision-making skills in emergency and controversial situations; leads in finding collaborative resolutions to conflicts.
  • Submits periodic progress reports, annual status of goals achieved, financial statements and other reports to the City Board of Commissioners.
  • Maintains cutting edge knowledge of management and municipal trends, laws and issues; maintains modern management knowledges and skills.
  • Represents the City positively with a wide variety of people, business, governments and organizations.

Additional Job Duties

Performs related duties as required.


Knowledges, Skills, and Abilities

  • Thorough knowledge of North Carolina General Statutes and of local ordinances governing the responsibilities of the City Manager, City Board of Commissioners, and other public officials.
  • Thorough knowledge of methods and techniques for developing local policies and ordinances regarding all governmental operations.
  • Thorough knowledge of the principles and practices of public budgeting finance administration, including principles and practices of municipal accounting.
  • Thorough knowledge of the modern principles and practices of leadership, employee motivation, communication, team building, performance coaching and review, hiring, discipline, and conflict resolution.
  • Considerable knowledge of laws, regulations, policies, and current practices in a variety of phases of municipal administration including budget, personnel, purchasing, public works, utilities, planning and other functional areas.
  • Considerable knowledge of the application of information technology to improving the efficiency, effectiveness, and customer service functions of municipal services.
  • Skill in meeting facilitation, public speaking, customer service excellence, and collaborative conflict resolution.
  • Skill in data analysis, research and analytical problem-solving.
  • Ability to conceive and articulate a vision of organizational excellence that inspires staff and community to high levels of achievement.
  • Ability to help build consensus among staff and elected officials and make decisions consistent with organizational goals and values.
  • Ability to plan, project, and determine priorities for service delivery to citizens.
  • Ability to exercise sound judgment in making decisions in conformance with laws, regulations, and policies.
  • Ability to coordinate and direct a wide variety and array of City services through department heads and other staff support positions.
  • Ability to develop and maintain effective working relationships with the other governmental jurisdictions, the City Board of Commissioners, elected and appointed officials, community groups, employees, and the general public.
  • Ability to communicate effectively in oral and written form.

Physical Requirements

  • Must be able to physically perform the basic life operational functions of standing, walking, fingering, feeling, talking, seeing, and hearing.
  • Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift objects.
  • Must possess the visual acuity to prepare and analyze data and figures, operate a computer, do extensive reading, and perform visual inspections.

Desirable Education and Experience

Graduation from a four-year college or university with a major in public administration, business management, civil engineering or related field and considerable municipal management experience;  graduate degree in public administration or related field preferred; or an equivalent combination of education and experience.

Special Requirement

  • Possession of a valid North Carolina driver’s license.
  • Prefer possession of ICMA certification.