Photo by George Demeter

FAQs

Administration

I have yard debris I need to dispose of. How do I dispose of it?

The City does not pick up yard debris.  You can bring your yard debris to the County landfill located at 172 Landfill Rd., NE in Bolivia or to the local convenience center located at 8392 River Rd., Southport (next to Smithfield Park).  There will be a fee to dump the yard debris and you can contact them directly for the fee.  Bolivia 910-253-8101.  Southport 910-457-9484.

Does the City have a big trash pick-up for items such as furniture, refrigerators, etc.?

The City no longer hosts big trash pick-up; however, the County does have two (2) free dump weeks per year.  You can check the schedule here:  https://www.brunswickcountync.gov/solid-waste-and-recycling/free-dump-week/.  You would be required to bring your items to the County landfill as there is no pick up provided.

I want to attend a board or committee meeting. How and when can I attend?

The Board of Commissioners meet the first Tuesday of every month at 6:30 PM.  Anyone can attend these meetings which are held in Chambers at City Hall, 9 E. Boiling Spring Rd.

To attend any of the other board or committee meetings, please look at the calendar to see what day and time they are meeting.  All meetings are held in Chambers at City Hall.

I want to volunteer in my City. What are my options?

The City appreciates all of its volunteers and the time and effort they give!  If you wish to volunteer on a board or committee, please visit our Boards & Committees Volunteer Vacancies page.  

Building & Inspections

Do I need a building permit for a storage building?

A building permit application is required for all structures. If a permit is not required, you will be notified by the Building Permitting and Inspections Department.

The North Carolina Residential Building Code reads as follows:

R101.2.1 Accessory buildings. Accessory buildings with any dimension greater than 12 feet (3658 mm) shall meet the provisions of this code.

If your storage building is greater than 12 feet in any dimension, it will require a building permit and must be built in compliance with the North Carolina Residential Building Code.

Do I need a building permit for a deck?

Yes

Am I required to have an engineer or architect draw the plans for my home?

No. A homeowner can draw their own plans or they may hire a draftsperson to draw their plans.

How many sets of plans do I need to submit for review?

Commercial Projects:

We require two (2) sets. You will get one back after review. A set of reviewed plans must be onsite. You must also submit plans digitally.

Residential Projects :

Printed house plans must be on 11x17 and be legible.

Decks and accessory structures maybe on letter size paper.

All plans must be drawn to scale.

What is the minimum footing depth?

The NC Residential Building Code requires footing depths (the bottom of the hole or trench) extend no less than 12” below finished grade.

Can I build my own house?

Yes, but you will not be exempt from the requirements of the NCRBC

I own rental property. Can I do electrical work on the rental house?

No. You can only do work on your place of residence. You will need to hire a licensed electrician to do electrical work on your rental property.

Do I need a building permit for a fence?

A building permit is not required for a fence less than 6 feet in height. A zoning permit is required.

Do I have to post my E-911 address?

Yes. In order to receive a Certificate of Occupancy your E-911 address must be posted. However, we ask that you post it when you start your project because it makes it easier for anyone who needs to find your jobsite.  Address number are required to be legible from the road contrasting to the mounting surface, four (4) inches minimum in height and posted on the structure

I am building a deck. Can I just dig some holes, put post in the holes and pour concrete around them?

No. Appendix M of the North Carolina Residential Building Code requires that support posts for a deck be supported by a proper footing.

AM102.1 Footings. Support posts shall be supported by a minimum footing in accordance with Figure AM102.1(1) and Table AM102.1. Minimum footing depth shall be 12 inches (305 mm) below finished grade in accordance with Section R403.1.4. Tributary area is calculated as shown in Figure AM102.1(2).

Do I need demolition permit to tear down a building?

Yes. § 153A-357 states that no person may commence or proceed with any of the following without first securing from the inspection department with jurisdiction over the site of the work each permit required by the State Building Code and any other State or local law or local ordinance or regulation applicable to the work: (1) The construction, reconstruction, alteration, repair, movement to another site, removal, or demolition of any building. There are some exceptions. Please familiarize yourself with NCGS 153A-357 regarding the permits required for your project.

Please check with the Zoning Department to see if your project will require a Zoning Permit.

Code Enforcement

Can I pile old furniture or large items next to the road for trash pick-up?

Piling unwanted furniture, trash, etc. in the Right-of-Way…unless arrangements have been made prior, Waste Industries does not pick up larger items left out next to the garbage containers. Neither does the City of BSL. This can also create a hazard to traffic and pedestrians alike.

Do I have to keep my trash can near my house?

Trash cans are not permitted to be left in the Right-of-Way. They can be put out the day prior, and should be put away no later than the day after scheduled pick up.

When is my lawn considered overgrown or a nuisance?

High grass- even in non-summer months, grass can continue to grow beyond a reasonable height and can create a harbor for snakes and other undesirable vermin. City Ordinance 9-116 states grass and weeds must be maintained at a height not greater than 10”.  Help keep the city beautiful and clean and keep those lawns mowed.

Can I have signs in front of my property, or near the road in front of my property?

Signs are not permitted in any Right-of-Way at any time, with very few exceptions. Additionally, ordinances do not permit business advertising in residential areas.  For full sign regulations, see the Unified Development Ordinance Chapter 10

I have a vehicle that doesn’t run, or that I want to restore. Can I park it on my property? Can I leave a trailer or vehicle on the side of the road at my house?

Ordinances are very strict about this. Vehicles that do not bear current registration, and inspection and are inoperable are in violation of the ordinances. (We understand breakdowns happen, and can work with some instances) If the vehicle is kept inside a garage, it does not have to meet all these requirements.  Parking vehicles in the Right-of-Way is permitted for up to 8 hours, provided it is currently licensed, inspected and operable. Chapter 9 article 2 and Chapter 15 of the city ordinances covers these in more detail.

Can I leave my basketball hoop on the side of the road?

Basketball goals left in the Right-of-Way- use of basketball goals alongside city roadways is allowed and encouraged, but when not in use they can cause a traffic hazard and obstruct other uses. Please remove them or lay them down and turn them away from the road when not in use.

Parks & Recreation / Community Center

What lakes can I swim in?

Spring Lake, The Big Lake @ Alton Lennon Park, Mirror Lake and Seminole Lake.

Are pets allowed in the parks?

Pets are only allowed at North Lake Park and must be on a leash at all times.

Which parks have playgrounds?

The Community Center, Robert Muse Memorial Park and Charles Schneider Park.

Any other recreation in the City?

There are tennis and basketball courts at Robert Muse Park.  There is a disc golf course behind the Community Center as well as a nature trail.  There is also a basketball court at Charles Schneider Park. 

Where can I launch a boat, kayak, or canoe?

Currently electric motor boats, kayaks and canoes can be launched at Spring Lake Park.  Kayaks and canoes can also be launched at Mirror Lake and Seminole Lake.

What programs does the Parks & Recreation Dept. have?

Planning and Zoning

Woodpeckers - Is my property located in a woodpecker zone?

The City of Boiling Spring Lakes is home to the endangered red-cockaded woodpecker (RCW), a species that primarily inhabits longleaf pine forests, which comprise much of the landscape within the City. They are the only North American woodpecker to excavate their cavities and nests in living pine trees. 

The removal of pine trees 8" DBH (diameter at breast height) or greater, requires written authorization from U.S. Fish & Wildlife, prior to obtaining a tree removal permit from the City, if they are located in an RCW sensitive area. These areas are coded as "blue" and "red." Cavity trees are the pine trees with holes that the birds live in. "Red" lots are those lots located in a cluster zone, which includes active cavity trees, plus a 200 foot buffer. "Blue" lots are foraging partitions that expand beyond the cluster center, where the RCW's search for food, and defend their territory.

You can find whether or not a particular parcel is located in an RCW sensitive area (red or blue zone) by using the link below:

RCW Parcel Classification List

I am getting ready to build my house in BSL. What do I need to do?

Our informational checklist is a good starting point

I want to remove some trees on my lot. What do I need to do?

A permit is required for the removal of ANY tree that is 8" DBH (diameter at breast height) or larger. Tree removal permit applications are available under the Planning and Zoning page. Please be aware, the City is home to the endangered red-cockaded woodpecker (RCW). Removal of any pine trees 8" DBH and larger also requires authorization from U.S. Fish & Wildlife if the property is located in an RCW sensitive area. Please see the woodpecker FAQ for more information.

I have a parcel I wish to sell and need a street address assigned to the parcel. What do I need to do?

Police Department

How do I obtain copies of a police report?

Incident reports may be requested by contacting the Boiling Spring Lakes Police Department from 8:00 AM to 4:30 PM, Monday through Friday.

Accident reports will be available through eCrash.  Please allow up to 10 business days for reports to be completed.  

How do I register my dog?

Register your dog in person at the Police Department or fill out the form online.

What is needed to register my dog?

You will need proof of current rabies vaccination.

Public Works

My street has a pothole. How do I report it?

The City has a Report a Concern portal where concerns, complaints, suggestions, etc. can be logged.  This portal can be found on our homepage at the top of the page or you can click the following link https://clients.comcate.com/newrequest.php?id=287

Keep in mind E. Boiling Spring Road as well as George Hwy II (Rt. 87) are State roads and are maintained by the State.  If there are potholes you wish to report on E. Boiling Spring Rd. or George Hwy. II (Rt. 87), please click the following link:

https://www.ncdot.gov/contact/Pages/form.aspx?UnitName=pothole

The drainage ditch in front of my home has filled in. How can I report this?

The City has a Report a Concern portal where concerns, complaints, suggestions, etc. can be logged.  This portal can be found on our homepage at the top of the page or you can click the following link https://clients.comcate.com/newrequest.php?id=287 .  To report this type of issue, be sure to choose storm water conveyance system.