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Code Enforcement Officer Job Description



The Code Enforcement Officer performs a wide variety of tasks and duties as related to the overall enforcement of City codes and ordinances, including zoning, nuisance, minimum housing, and matters to health and safety. The Code Enforcement Officer works closely with the general public to provide customer service on code issues and must exercise appropriate firmness, tact, and courteousness in carrying out duties.


Duties include, but are not limited, to:

Enforces the City’s nuisance and zoning ordinances, as well as any other applicable land use regulations, and performs field inspections related to such; Follows up on concerns and inquiries from the public, provides follow-up responses to such concerns and inquiries, and actively patrols the area within City limits; Works with property owners and businesses to ensure timely compliance with all applicable requirements; Prepares evidence in support of legal actions taken by the City, if necessary, and appears in court if needed; Tracks and reports progress of violations and compliance, maintains all warnings, notices, inspections, and violation records; Complies with all applicable department security and safety rules and regulations; Forwards code violation notices and actions to appropriate City departments when necessary; Provides monthly and annual reports detailing enforcement activities and presents at meetings and quasi-judicial hearings, as needed; Provides research and recommendations on changes or modifications to enforcement policies and applicable ordinances.


Knowledge, Skills and Ability

Knowledge of North Carolina General Statutes governing land use, zoning, and nuisance regulations; Knowledge of North Carolina General Statutes governing variance, appeal, and Board of Adjustment regulations; Knowledge of the best practices typically employed by zoning enforcement officers; Ability to analyze research to determine applicable ordinances, codes, regulations and statutes; Knowledge of general computer operations, i.e. Microsoft Office software and office machines, such as scanners, computers, copiers and fax machines; Ability to establish and maintain effective working relationships with all levels of City management, officials, staff, and the general public; Ability to communicate effectively in both written and oral form and to effectively convey City rules, policies, and ordinances to citizens not versed in land use or nuisance regulations; Ability to establish and maintain effective record keeping systems; Ability to organize, prioritize, and carry out office work with minimal supervision.

Training and Experience

High School diploma/GED as a minimum, with Associates Degree preferred, supplemented by a minimum of 3 years of experience working with land use, zoning, and nuisance ordinances and regulations; Possession of Certified Zoning Official (CZO) certification is preferred; valid North Carolina Driver’s License required.

The successful candidate must be able to successfully pass a pre-employment drug screen and background investigation.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must possess the ability to access remote sites that may require climbing and traversing rough terrain, possibly in all weather conditions; Must be able to sit, stand or walk for significant periods of time daily. Required to reach with hands and arms; climb and balance; stoop, kneel, crouch and crawl; Lift and/or carry up to 80 pounds, and pull, push or drag up to 150 pounds of files, equipment and/or other materials; Must possess general manual dexterity to operate computer, equipment, tools, controls or other objects; reach with hands or arms; Must be able to use step stools and ladders to store and retrieve items of various sizes, shapes  and forms; Must possess mental acuity for attention to accuracy and detail; Must see in the normal visual range with or without correction; Must hear in the normal audio range with or without correction; Must be able to hear clearly when working around equipment and traffic.